![]() ![]() Scroll down and click on HP contact options - click on Get phone number.HP PageWide Pro 477dwt Multifunction Printer and Tray (W2Z53B). Scroll down to "Still need help? Complete the form to select your contact options" HP Photosmart 8150 Photo Printer (Q3399B).Enter Product number or select to auto detect.Please follow the procedure mentioned below to contact our phone support. If the issue persists, please contact our phone support for the service or upgrade options. If the issue persists, please do a hard reset on the printer. (Disconnect the power cable of the printer, wait for a minute and connect the power cord directly to a wall outlet and turn the printer ON.)Īlso, you can try to update the firmware on the printer, visit and enter the product number of your printer.ĭownload the firmware update and install it on the printer (Please connect the printer to the computer using an USB cable during Firmware update.) ![]() Though the video says paper pick issues, it shows the procedure to remove the output tray and to slide the photo tray. Recommend you to watch HP Printer support Youtube video for assistance. Kudos to you for trying to troubleshoot the issue on your own. Im not seeing how to get it to print from the tray. Then the printer prints from the main tray. I select the photo tray in the options when choosing the paper etc. I understand that you are getting an error on your printer to reinsert photo tray. Level 1 02-10-2020 04:53 PM Product: Envy Photo 7855 Operating System: macOS 10.14 Mojave I am having difficulty getting my printer to print from the photo tray. Greetings to HP Forums and thank for the post. Service station absorber (sponge) - soaks up used ink during cartridge cleaning. Business PCs, Workstations and Point of Sale Systems Service Manual HP parts list for Q3399A HP photosmart 8150 photo printer Filter parts list Q3399A-Absorber Absorber - Ink service station (ISS) bottom absorber foam - absorbs ink during the cleaning process. ![]()
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